Paid User Support
Transcend is committed to your success. We offer email & phone support to our SaaS customers and onsite support is offered to on-premise, enterprise licensees.
- Consulting on using StackPlace & StackStudio, including best practices
- Advanced notification on service planning and maintenance
- Access to knowledge-base
- Managed incident reporting / response
For those users who are evaluating our solutions, we offer email support. We very much value your feedback and will do our best to respond within one business day.