Paid User Support
Transcend is committed to your success. We offer email & phone support to our SaaS customers and onsite support is offered to on-premise, enterprise licensees.
Contact: support@transcendcomputing.com
Services include:
- Consulting on using StackPlace & StackStudio, including best practices
- Advanced notification on service planning and maintenance
- Access to knowledge-base
- Managed incident reporting / response
Evaluation Support
For those users who are evaluating our solutions, we offer email support. We very much value your feedback and will do our best to respond within one business day.